Jacksonville public adjuster for denied claims
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Why You Need a Jacksonville Public Adjuster for Denied Claims When the Insurance Company Says “No”

At Florida’s Best Public Adjusters, we help property owners fight back when their insurance company fails them. If your claim was denied or underpaid, you’re not alone—especially here in Jacksonville. We’ve built a strong presence in the city for one reason: people need someone on their side. When you’re looking for a Jacksonville public adjuster for denied claims, we’re ready to step in and get results.

This particular case involved a kitchen fire that caused severe smoke and heat damage throughout the home. The insurance company claimed the damage was “cosmetic” and denied the majority of the repairs. But we knew better—and we proved it.


What Does It Mean to Negotiate With a Public Adjuster?

Negotiation, in this case, isn’t about bargaining over price like you would at a flea market. Instead, it’s about transparency and ensuring both sides understand the scope of work, expectations, and what you want out of the claims process.
When you reach out to a Jacksonville public adjuster, like us at Florida’s Best Public Adjusters, we begin by assessing your damages and your policy. We don’t charge anything upfront—we operate on a contingency basis. That means you only pay us if we successfully help you recover a settlement. We call it our “No Results, No Charge” promise.
So yes, you can (and should) discuss the details of the process with your adjuster. That includes timelines, documentation needed, and your priorities for restoring your property.


What Happened

Jacksonville is a fast-growing city with a wide mix of older homes and newer construction. Because of this, fire and smoke damage claims—especially those related to cooking accidents or HVAC malfunctions—are far too common. In this case, our client, a retired teacher living in the Arlington area, experienced a grease fire that sent thick smoke through the entire home via the air ducts.

Unfortunately, despite the obvious damage, the insurance company only offered $12,500, stating that “most of the issues were pre-existing.” This is a tactic we’ve seen many times before.


Why You Need a Jacksonville Public Adjuster for Denied Claims

Once our client called us, we immediately took over. As a licensed public adjuster in Jacksonville, we handled every part of the process—from damage documentation to formal negotiations. First, we brought in fire restoration experts who helped us uncover:

  • Soot and smoke damage in multiple rooms
  • Corroded electronics and wiring
  • HVAC system contamination
  • Irreversible cabinet and appliance damage

Then,
 we prepared a detailed claim rebuttal supported by expert reports and high-resolution documentation. We knew the original offer was nowhere near what was needed for a real recovery—and we were determined to change that.

Finally,
 after weeks of back-and-forth, we secured a final settlement of $118,000. That’s more than 7 times what the insurance company initially offered.

Testimonial


“Stephen and his team fought for me like family. I didn’t even know I could appeal the insurance decision until I spoke with them. They walked me through everything and got me more than I ever imagined. I’m forever grateful.”

— Sharon W., Jacksonville homeowner

Case Summary

  • Type of Claim: Kitchen Fire / Smoke Damage
  • Location: Jacksonville, FL (Arlington)
  • Insurance Offer: $12,500
  • Final Settlement: $89,000
  • % Increased: 612%
  • Procedure: Reopened denied claim, third-party inspections, formal documentation, multi-stage negotiation
  • Results: That means the homeowner received more than 7 times the original offer after working with Florida’s Best Public Adjusters.


Don’t Let a Denial Be the Final Answer

It’s no secret that insurance companies in Jacksonville often downplay or reject valid claims. However, with the right team, you can challenge those decisions. As your public insurance adjuster in Jacksonville, we know how to get results when others give up.
Whether it’s fire, water, mold, or storm damage, we’re your advocate from start to finish. We work on a contingency basis—which means if you don’t get paid, we don’t get paid.


Ready to Fight Back?

If your claim was denied or severely underpaid, don’t wait. Contact Florida’s Best Public Adjusters today and let a trusted Jacksonville public adjuster for denied claims take it from here.

Call 1-800-952-7693

 

What Are Our Satisfied Jacksonville Clients Saying?

 

At Florida’s Best Public Adjusters, we feel immense pride every time we read the powerful reviews our clients leave on Google or the BBB—it reminds us why we fight so hard every day. We’re committed to protecting your rights and securing the settlement you truly deserve, because we work for you, NOT the insurance company.

 

Tamara J.⭐️⭐️⭐️⭐️⭐️

Stephen is amazing! His knowledge on adjusting is extensive and he cares to make sure his clients are taken care of. If you’re looking for a public adjuster he is definitely the way to go!

 

Steven ⭐️⭐️⭐️⭐️⭐️

Stephen was exceptional as my public adjuster. His professionalism, knowledge, and dedication ensured I received the best possible settlement. He made a stressful process manageable and was always available to answer my questions. Highly recommend!

 

Admir ⭐️⭐️⭐️⭐️⭐️

All I can say is wow, Stephen was amazing, He was so caring and understanding my stressful situation, he answered all my questions, no matter what they were. He gave me all his time and attention, and actually wanted to help me. I can not stress this enough how genuine he is, and knows all the laws, and rights. Thank you so much!

 

Paul H. ⭐️⭐️⭐️⭐️⭐️

Stephen and his team have helped me and a few of my clients to get the appropriate claim monies for damage to their homes. I am a full-time professional realtor who runs into clients with various issues in their home from time to time. Many of my clients claims have been denied or lowballed by their insurance companies and Florida’s Best Public Adjusters has worked hard to get them the proper compensation to make all, not some, of the repairs required to get their home back to its original condition. The last two clients that I referred to Stephen were for a complete mold remediation and the other was for a totally new roof.
My experience is that they are always prompt, professional and very persistent. I highly recommend their services.

 

Tim D. ⭐️⭐️⭐️⭐️⭐️

Chris Gay was very knowledgeable and able to handle my claim, which was initially denied by my insurance company. He knew the FL laws and codes which was critical. He guided me through the whole process and got me paid a fair amount.

 

Robin G. ⭐️⭐️⭐️⭐️

The public adjuster that was assigned to us, Maylin, was personable, dependable, and knowledgeable. We would gladly work with her and the firm she represents again.

 

Jacksonville public adjuster for denied claims

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