Stephen,

 
I would like to thank you and your company for the way that you helped us to resolve our claim with Universal Casualty. Every one we dealt with at your company was professional and understood the trauma that we had gone through. The results were outstanding. My only regret is that we waited so long to get your company involved. I am sure the whole process would have gone much smoother, if your company had been involved from the beginning of our claim.

 
Thank you again for your help