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5.0 Google Business Review rating, demonstrating why Florida's Best Public Adjusters is a trusted name in public adjusting.

Learn about the difference between public adjusters and an insurance company, and how they differ. If you do not know about homeowners insurance you better know an company, and how they differ. If you do not know about homeowners insurance you better know an insurance company agent who does. Your agent must understand what your policy covers, and does not cover, and also know which companies play the “post loss” underwriting game. Post-loss underwriting has been used by Universal Property and Casualty for the last few years in which, after a claim, they run your credit and check your original application for minor issues.

Insurance adjuster who works for the insurance company, a public adjuster works for you!

Minor issues will include if you have a dog and if you ever had a lien, judgment, or bankruptcy. Also, if they catch you “lying” on the application, they will deny your claim, return your premium since you started with them, and leave you twisting in the wind trying to find another insurance company to write your policy after having been labeled an insurance cheat.

This is where a public adjuster can make a difference. Unlike an insurance adjuster who works for the insurance company, a public adjuster works for you—the policyholder. They analyze your claim, ensure all damage is properly documented, and fight to maximize your payout. This is especially crucial when dealing with companies like Citizens Insurance, where policyholders often find themselves underpaid or denied.

The Florida Department of Financial Services recently fined Universal Property and Casualty nearly a million and a half dollars for this unscrupulous business practice.

Recent Updates

Last week, our team was up in Jacksonville working on reopening storm claims from June, August, and October of 2012. We found many insureds were denied or that were inadequately paid for the wind damage to their roofs. Our new clients were surprised to find that one may report or re-open a claim where the loss occurred less than three years ago. We reopened claims from companies such as State Farm, Allstate, Castle Key, Florida Peninsula, Security First, Capital Preferred, St. Johns, United Property and Casualty, Citizens, and Homeowner’s Choice.

Public adjuster vs Citizens Insurance Adjuster

Citizens Insurance adjusters, like other company adjusters, work to minimize payouts. Many homeowners assume their insurance adjuster is on their side, but in reality, they are protecting the company’s financial interests. A public adjuster ensures you are treated fairly and that your claim is not undervalued or denied without cause. If you have a claim with Citizens Insurance, consulting a public adjuster could mean the difference between a minimal payout and receiving full compensation for your loss.

What is the difference between a public adjuster and an insurance adjuster?

Insurance companies pay independent adjusters to handle claims on their behalf, whereas ‘public adjusters’ work completely for the policyholder. Many of the intricate provisions and processes involved with a typical insurance property claim are handled by ‘Public Adjusters.’

If your claim has been denied or underpaid by Citizens Insurance or any other insurer, a public adjuster can step in, review your policy, and negotiate the settlement you deserve. Insurance companies rely on policyholders accepting their first offer—don’t settle for less when a public adjuster can help fight for the full compensation owed to you. Wether you are looking for a public adjuster in Orlando or a public adjuster in Fort Lauderdale we can help anywhere in Florida!

What to do when your Citizens Insurance Claim is Denied

Citizens Insurance denied a claim because they saw no visible damage. Florida Best Public Adjusters found holes under the carpet and helped our client get $8000 from Citizens to repair the water damage. Learn More about this Citizens Denied Insurance Claim by reading our case study.

A Reputation You Can Trust

BBB Accredited Business with an A+ Rating, highlighting Florida's Best Public Adjusters' reliability and trustworthiness.
5.0 Google Business Review rating, demonstrating why Florida's Best Public Adjusters is a trusted name in public adjusting.
Florida's Best Public Adjusters is a proud member of the Florida Association of Public Insurance Adjusters (FAPIA), ensuring expertise in public adjusting.

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Franky Jay profile picture
Franky Jay
May 6, 2025
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Stephen and team worked hard on my behalf on my denied claim and were professional and caring . Thank you Florida’s Best Public Adjusters.
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Eli Goins profile picture
Eli Goins
April 23, 2025
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I've had the pleasure of working with Stephen Lippy for several years, and I’ve consistently watched him bring tremendous success to his clients’ claims. His dedication to Florida homeowners is evident in every interaction, and it’s been remarkable to watch him grow Florida's Best Public Adjuster into a true statewide powerhouse. As an appraiser, I’ve had the opportunity to serve on a number of his clients’ claims. Each time, Stephen and his team have presented a well-organized, clearly articulated product that streamlines the appraisal process and allows for efficient resolution. His firm is professional, thorough, and simply put—they get results. Stephen is outstanding at what he does, and it shows in every file he touches.
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Manny Pena profile picture
Manny Pena
July 25, 2024
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Julian is awesome very happy with his service will use again +A
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linda noll
June 1, 2024
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I found myself in new and confusing territory in the aftermath of tornadoes and their destruction. It was a comfort to know that help was just a phone call or an email away.
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Monarch Information Technology
May 9, 2024
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Julian and Stephen are great, Fantastic team.
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Aaron Skloff profile picture
Aaron Skloff
October 30, 2023
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Stephen was very knowledgeable and sincerely took an interest.
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D H profile picture
D H
July 28, 2022
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Florida’s Best Public Adjusters ARE the best. Our adjuster came to the house a few times to scope out the damage from a water leak and he spent quite a bit of time measuring the affected areas. The resulting claim amount was amazing. If we had handled the insurance company ourselves we would have come up way short. We highly recommend and trust Florida’s Best. Thanks Julian!
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Florida's Best Public Adjusters

At our firm, we’re aligned with your objectives – securing the highest possible financial restitution for the damage sustained by your property or enterprise. Our team of Public Adjusters is dedicated to optimizing your insurance claim’s value.

Notably, we hold the top spot in Google Search rankings as the leading Public Adjuster. What sets us apart is our unwavering commitment to serving your best interests, as we work exclusively for you, not the insurance provider. Our mission is clear: to assist you in fully maximizing your insurance claim.

Stephen Lippy

CEO & Founder of Florida’s Best Public Adjusters

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Your go-to resource for all things insurance claim related. Stay informed with the latest news, gain valuable insights, and discover essential tips to navigate the complex world of insurance claims. Whether you’re a homeowner, business owner, or simply curious about the industry, our blog is your trusted source for expert advice. Explore our posts and empower yourself to make informed decisions.